TX Board Prep Support

Practice for the Texas Cosmetology Operator, Esthetician and Manicurist written exams.

Contact us

Email support@candorlabs.app. We reply within two business days.

How do I restore my purchase?

Open Settings in the app and tap Restore Purchases. Use the same Apple Account you bought with.

Is it a subscription?

No. Full access is a one-time purchase. The first 15 questions of every topic are free.

How do I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

How are the questions checked?

Questions follow the official Texas exam outlines. Each answer is checked against Texas law and TDLR rules, US agencies such as the CDC, EPA, OSHA, FDA and NIH, the American Academy of Dermatology, or two independent trade sources. A link to the source appears under every explanation.

I found a mistake

Tap Report a problem under the explanation, or email us with the question text. We check every report.

How do I send feedback?

Tap Send feedback at the bottom of the home screen or in Settings. Feedback is anonymous, so we cannot reply. If you need an answer, email us instead.

How do I switch to another license?

Tap the license name at the top of the home screen and choose another one. Your progress for each license is kept.

How do reminders work?

Turn them on in Settings → Reminders. You get at most one reminder a day, and none on days you have already practiced.