Privacy Policy

Who we are

TX Board Prep is made by Candor Labs ("we"). Contact: support@candorlabs.app.

Data that stays on your device

Your answers, scores, study days and settings (license, haptics, sounds and reminder time) are stored only on your device. We cannot see them. Deleting the app deletes this data.

Purchases

Apple processes all payments. We do not receive your name, payment details or Apple Account information. The app checks whether you own full access through Apple's StoreKit on your device.

Anonymous usage statistics

We use TelemetryDeck (TelemetryDeck GmbH, Germany) to understand how the app is used, for example how many people start a practice exam or open the purchase screen. The app sends app events with technical details such as app version, iOS version, device type and language settings, together with a random identifier that is hashed before it is stored. TelemetryDeck does not store IP addresses, and the data does not include your name, email or other contact details. TelemetryDeck stores data in the European Union. We use these statistics only to improve the app. They are not used for advertising, not combined with data from other companies and not sold. See TelemetryDeck's privacy policy.

Feedback and problem reports

You can send feedback or report a problem with a question from inside the app. The report contains the question's ID, the reason you choose and any text you type. It is sent anonymously through TelemetryDeck, with the same technical details as above, so we cannot reply to it. Please do not type your name, email or other personal information into these forms. We use reports only to fix and improve the app's content.

Reminders

Study reminders are optional. They are scheduled on your device as local notifications; no server is involved. You can turn them off in the app's Settings or in iOS Settings.

Email to support

If you email us, we receive your email address and message. We use them only to reply and delete them on request.

Links to other websites

Explanations link to public sources such as government and professional websites. Those sites have their own privacy policies.

Children

The app is meant for adults preparing for a professional license exam. It is not directed to children under 13, and we do not knowingly collect personal information from children.

Your choices and rights

Depending on where you live, you may have the right to access, correct or delete personal data, or to object to its use. Apart from support emails, we hold no data that identifies you. To make a request, email support@candorlabs.app.

Changes

If this policy changes, we will update this page and the effective date above.